MEMBERSHIP AND RETAIL PURCHASE POLICIES
Pre Paid Membershipss:
Prepaid memberships cannot be returned, refunded or transferred. 6 month prepaid memberships can be suspended for 30 days and 12 month prepaid memberships can be suspended for 45 days. Please email email@example.com to request a membership suspension.
Auto-Draft, Auto-Renew Memberships
The 6 month Auto Draft contract is a 6 month commitment. This contract will automatically renew indefinitely until otherwise notified. Cancellation within the first 6 months will require a membership buy out. After the initial 6 month commitment has been realized, this contract becomes a month to month agreement.
This contract cannot be returned, refunded or transferred at anytime. This 6 month contract can be suspended for up to 30 days. Please email firstname.lastname@example.org to request suspension.
5/10 Class Packs
The 5 and 10 class packs are valid for 3 months. If you get to the end of the 3 months and still have classes left in your pack, you can roll those classes over to the next purchase of a 5 or 10 class pack. For example, if you had 3 classes left on your first pack, you could purchase another 10 class pack and it would actually have 13 classes in the pack for you to use in 3 months. Please notify the studio if you would like this adjustment made to your account or pack by emailing email@example.com.
Workshops are non-refundable. If you can’t attend the workshop you signed up for and you let us know 48 hours in advance, then the cost of the workshop can be refunded to your Joy Yoga account. Please email firstname.lastname@example.org with at least 48 hours notice if you aren’t able to attend.
Private lessons are non-refundable. If a private lesson is cancelled at least 48 hours prior to the scheduled start time, then that amount can be credited to the client’s account. If the private lesson is cancelled within 48 hours, the charge will remain. Please email email@example.com with questions about our private lessons.
Joy Yoga University:
Joy Yoga University requires a non-refundable deposit of $500 in order to reserve a spot.
All in-studio product purchases are final sale. However, defective products can be exchanged within 7 days of purchase with the original receipt.
Gift cards cannot be refunded or returned